Congratulations on receiving a booking request!
First, take a look at your booking request.
- Go to www.canadastays.com and log into your account by clicking the Log In button in the top right corner of the page.
- Once logged in, click your name in the top right corner of the page and click the Account Dashboard button.
- On the left side of the page, click Reservations. Here you will see a general overview of all of your pending and accepted booking requests. To see more details of each reservation, click the listing title.
Take a look at the booking, and make sure that all of the details work for your property. Make sure that the dates are available, that there are an appropriate number of guests for your property and that the traveller has given you all the information you need.
We want to make sure that you are able to message the traveller to get any further information you might need. At the bottom of the reservation page, you should see a space for messages. Use this to contact the traveller. Need to send a document? Use our Attachments!
When you are ready to confirm, go to your reservation and click the Accept button. Need more time to speak with the traveller? Extend your booking by 24 hours. Remember, you can only extend the booking once, so be sure to make the most of your time!
Want to offer the traveller a different rate than the one offered? Learn how to Send an Offer!