When a traveller requests to book your property, you will receive a request that includes the desired dates for rental, the number of guests and the name of the traveller. You will also have the ability to use our messaging system to ask the traveller any questions that you may have regarding their stay.
Articles in this section
- A traveller has stayed at my property and didn’t leave a review - how can I request one?
- How do I request a review from a traveller who has checked out?
- What if a traveller cancels a Booking Request before I can respond?
- The traveller needs to cancel their booking, do I still get paid?
- What fees do the travellers pay when booking online?
- I’d like to offer the traveller a different rate or dates.
- How can I send documents to travellers?
- What information will I receive about about travellers requesting to book my property?